Casa Mexicana KOENEMANN

Quick Shipping and Professional Packaging

Because of our long-standing partnership with UPS, FedEx, DHL as well as a range of other top global carriers we can offer an array of shipping options. Our warehouse staff is highly trained to pack your goods precisely according to the specifications we provide. Your items will undergo a thorough inspection and be securely secured prior to being shipped. Every day, we deliver to thousands of customers across multiple countries. This is a testament to our dedication to being the largest online retailer worldwide. Both Europe and the USA have distribution and warehouse centers.

Note: Orders with more than one item are assigned a processing period according to the item.

We will inspect each and every one of the items ordered before shipping. The majority of orders will be delivered within 48 hours. The delivery time will be between 3-7 working days.

Returns

The inventory is constantly changing and we do not completely manage it due to the fact that several parties are involved, including our warehouse and factory. Therefore, the actual inventory could change at any time. Please be aware it's possible your order may become unfulfilled once you've placed your order.

Our policy is valid for 30 days. If the 30 days have elapsed from the date you purchased the item, we cannot provide a refund or exchange.

In order to be eligible for a return, your product must be unopened and in the same state that you received it. It should also be in the original packaging.